Privacy Policy
Updated · 3 November 2026
cinela.ai is operated by Butiko Bilgi Teknoloji Pazarlama Ticaret A.Ş. This policy explains what data the site collects, why and how. It is kept short; every sentence corresponds to something the site actually does.
What we collect
The only data entry on the site is the quote form. When you submit it, we store your name, your email address, the language you chose and the other fields you fill in (company or organisation name, industry, the package you are interested in, budget and timing; optionally your title, phone number and a note).
Together with the form, to tell real submissions from abuse, we store the IP address, browser information (user agent), country code and timestamp passed on by our hosting provider; and, to understand which channel the enquiry came from, your landing page, the referring site and the campaign tags in the link (utm parameters; click IDs such as gclid and fbclid). This source information is kept in your browser only for the session and reaches us only if you submit the form.
You do not need an account to browse the site; unless you consent, we collect nothing that identifies you while you browse.
What we use it for
- Replying to your quote and agency enquiries.
- Measuring which channels and ad campaigns bring enquiries.
- If you consent, measuring how our ads perform.
- Filtering fake and automated submissions.
We do not add your data to marketing lists, and we do not sell or rent it. We only write to you about your enquiry.
Where it is stored
The site and the form records live on Cloudflare, Inc. infrastructure (Cloudflare Pages/Workers and Workers KV). Cloudflare runs a global network, so your data may be stored on servers outside Türkiye. By submitting the form you give explicit consent to this transfer (see the Personal Data Notice).
Cloudflare may keep standard server logs (including IP addresses) for security and traffic management; those logs are governed by Cloudflare’s own privacy policy.
How long we keep it
Form records are kept for at most 24 months after your enquiry is concluded; then they are deleted. If you ask for deletion, we delete earlier.
Cookies
The site itself sets no essential cookies. There are two kinds of optional cookies and both run only with your consent: analytics cookies (Google Analytics) measure visits so we can improve the site; marketing cookies (Google Ads and Meta Pixel) measure how our ads perform and help us show them to people who may be interested. Marketing cookies are used only while we run ad campaigns.
If you choose “Accept” in the banner at the bottom, both run; under “Preferences” you can choose just one; if you choose “Decline”, none is loaded. You can change your choice at any time via “Cookie preferences” in the footer; cookies of a declined kind are deleted.
Our hosting provider Cloudflare may use strictly necessary security cookies to tell automated traffic apart. These do not identify you and cannot be switched off; the site needs them to work.
Third parties
The site loads files we host ourselves. The one exception is the site assistant in the bottom corner: its script loads from unpkg.com and its font from Google Fonts. If you open the assistant and accept its notice, your conversation is processed by ElevenLabs, Inc. (USA); no voice recording is stored and the written transcript is kept for 180 days. If you accept analytics cookies, Google LLC’s Google Analytics script is loaded and visit data (pages viewed, device and browser type, approximate location) is sent to Google.
If you accept marketing cookies, the Google Ads (Google LLC) and Meta Pixel (Meta Platforms Ireland Ltd.) scripts are loaded and visit, ad-click and form-conversion data is sent to those companies. If you submit the form with this consent, for ad measurement your email address is sent to Google, and your email address and phone number to Meta, as irreversible hashes (SHA-256).
When you submit the form, your details reach us by email via Resend, Inc. When you follow the Instagram or YouTube links in the footer, those platforms’ rules apply.
Your rights
To learn which data we hold about you, or to have it corrected or deleted, write to info@cinela.ai. We respond within 30 days at the latest. Details are in the Personal Data Notice.
Changes
If the site gains a new way of collecting data (accounts, payments, analytics), this text is updated before it goes live; the date is shown above.
Contact
Butiko Bilgi Teknoloji Pazarlama Ticaret Anonim Şirketi (“Butiko”) — Reşitpaşa Mah. Katar Cad. İTÜ Arı Teknokent 3 Binası No: 4 İç Kapı No: 201, Sarıyer / İstanbul, Türkiye, 34750 · Tel +90 216 807 06 00 · Fax 0216 80 70 604 · Tax office Sarıyer V.D. 1911321113 · MERSIS 0191132111300001 · Trade registry 442089-5
Email: info@cinela.ai